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There are no refunds or credits, once an invoice is generated, unless an invoice for a service is generated after a cancellation requested is submitted.

What are the conditions for which Web Action will offer a refund?

• You have legitimately attempted to cancel services before the due date or following invoicing period but have been invoiced or charged.

My circumstances don’t meet the criteria outlined

In any circumstance, Web Action is happy to review your individual case.

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